I had ordered the laptop to take on holiday as it was lighter than my old laptop. It arrived the day I left so I just unpacked it and took it with me. But it would not charge and I had to get another plug in order to use it, not a simple matter when on holiday in a non-english speaking country and where access to the necessary shop was not available. When turned off for a few days it still looses all its battery charge which makes it unusable for much of the requirements I intended having it for - charging it fully and then using it for short times without having to plug it in to charge. It also has a static black spot on the screen - presumably a faulty pixel. I only returned from holiday yesterday and with the problems with the laptop I did not have the opportunity to contact you when I was out of the UK. Also with the above problems I have not had the chance to check the connectivity of the laptop. It was virtually unusable for the duration of my holiday.