Ordering was easy and delivery the quickest I have had from anyone incl Amazon. Lenovo Flex 20 is exactly as described and works very well particularly if you upgrade to Win 8.1 (free). The ability to use it as a simple All-in-one (PC on a desk) yet have the ability to un-plug and have a huge portable pc/tablet is great. Very close to ordering another as it is so useful a formfactor and could replace a laptop if you do not need to use it away from power for more than 3-4 hours. Must find a carry case of some form to allow easier movement. Should be able to upgrade memory to 8GB & looking for 7mm thick hybrid Drive of larger capacity. Overall good buy and good experience from 'Save on Laptops' (Box.co.uk).