When I first tried to use this laptop, I found that it was freezing up and would not change pages. Hooking up to the internet was extremely hard and staying connected was becoming a issue. After uninstalling McAfee, I downloaded Norton Anti-virus to the laptop. McAfee has always been a issue with every laptop that I have purchased. If It is possible, I would request that McAfee fix their issues so the laptop would run properly when it is first turned on. Uninstalling McAfee also helps to speed up the laptop. This is a major issue that I think all companies should be informed about.