Good service, was impressed by the extra security precaution taken of verifying who I was as I had not shopped with you before. Only 2 minor niggles which would feedback: 1) I paid for the next day delivery service, but it should be made clear this is next day after courier collects the laptop. Paid for laptop on Monday before 3PM and it wasn't collected until Tuesday = delivered on Wednesday. Needs to be stated that next day is from when it is collected. 2) I paid for a laptop bag to go with my order and was surprised when I found that ASUS provide one as standard with the laptop. This was not obvious when I ordered it, I can use the other laptop bag but didn't need to order one.