Ordered Monday 10th November and paid extra for next day delivery. Invoice showed courier as DPD and said they would contact me by phone advising delivery time slot. Took Tuesday 11th off work to accept delivery. No phone call or delivery as promised. Contacted your office on Wednesday 12th who said they would investigate and ring back within an hour. No call back. Rang again and told you were still investigating. Another day off work. Late afternoon on Wednesday your office rang saying item returned to you by courier on Tuesday as package damaged and delay sending a replacement due to your quality control procedure. Told item had originally been sent by Parcelfarce not DPD and another could be despatched on Wednesday. Problem was that Parcelfarce don't give a delivery time slot so I would have had to take a 3rd day off work for untimed delivery on Thursday. In view of this shambles, I cancelled the order.