Unfortunately, your checkout process was a bit of a disaster, the discount code I was given didn’t work (despite you apparently fixing it) and I had to go through the entire process several times with different codes before successfully completing the transaction. I also wasn't very impressed that you took payment several days before despatching my first box (a whole week before I received it). Subsequently, this meant you had already taken full payment for my second box before I had even received the first one and I was unable to sample a box before committing to weekly deliveries. In other words, to have received just one box as an introductory offer, I would have had to cancel my subscription two days before receiving the first box. I won't be continuing with the boxes as I don't think they are good value for money compared to similar schemes including Graze which I will be sticking with. Perhaps you should consider taking payment on the date of dispatch and a more reasonable cancellation policy if you actually want to keep the goodwill and business of potential customers.