1. Order made about 11th November for Xmas 2. Told half order to come from Suppliers, so will hold the rest to despatch together. Should be in by 6th Dec. 3. Made contact again on 15th Dec., and told will be in stock in 2 to 3 weeks!!!!! 4. Contacted you on 30th January. Told order, would be despatched as had just arrived, over night!!!! What a coincidence that I contacted you just as the goods became available!!!!???. Delays were only notified by you, after each time WE made contact! We were very disappointed by the lack of communication We are, however pleased with the quality of the mats and coasters.