ZERO STARS - I am an experienced parrot keeper and love my birds - I am so unhappy as I was sent a large bag of bird food that was a WHOLE YEAR out of date and they expected me to feed that stale bad food with green mould on it to my birds - I do think that is dreadful that they could want to risk the life of my birds by sending me that - They are experienced and I know it was sent just cos they never wanted to loose out on an order! Customer service is zero if they do not like what you say no matter how polite you are they say "Don't by from us again if not happy" - Why treat good paying regular customers who spend a lot of money on a regular basis this way when it is easy for them to say we apologise we made a mistake and sort the matter out - I gave them a second chance after a complaint a year ago when the owner/partner was rude and ignorant to me. : Such ignorant management from both owners need customer service lessons-training!!