DO NOT SIGN UP FOR SCENT ADDICT! TF shop has awful customer service. They activley make it difficult to cancel your subscription. You can only call them which is ridiculous and does not cover those who are unable to communicate verbally. It is horrendous service. Be prepared to dedicate time and effort for something that should be an incredibly simple cancellation process but its anything but. They continued to take payments from my account after 7 emails asking in different ways to cancel my subscription. Only once was i asked via email for my details and the reason for cancellation which i wrongly assumed meant my request would be upheld but NO! Instead the reply was a copy and paste job from the website asking me to call even though i have been very clear in my reasons as to why i could not call. The level of stupidty and greed displayed by TFS and its customer service team is unreal. **DO NOT SIGN UP FOR SCENT ADDICT.** **DO NOT USE THE FRAGRANCE SHOP. ** **USE ALTERNATIVE RETAILERS WHO RESPECT, SUPPORT AND RESOLVE THEIR CUSTOMER QUERIES.**