I order my kiddos books clear back November 6th and just no receiving an email almost 3 months later stating they only book partial of the payment and they are gonna be taking the rest out of my account..... That is not okay. Yes i have the money to pay for my books I received but not everyone will and at a time in my life i wouldnt of had the money to pay the rest. What if they took my bill money??? and then have to hear we are so sorry it was our systems fault????? How does that become my fault??? The company should of lost out.... NOT THE CUSTOMER almost 3 months after GET REAL...