The week of my son‘s book fair I set up an EWallet. Thinking this would be very simple. I then purchased an E gift card. Which I “NEVER RECEIVED” through my email to add to my sons EWallett. I then called in, I was told there was no record of my purchase, though it was pending in my checking account! The representative then told me I could fund the EWallet by purchasing funds with a credit card, Which I did! I was told by this representative if the E gift card cleared my account, I could call back for a refund!!! I had no intentions of spending $40 at the scholastic book fair, Only the $20 that I originally Purchased. I have been denied my refund for the gift card that I never received, when I needed it. It has Magically been sent to me now that my sons book fair is over and I do not want it. I have been lied to, wasted numerous phone calls and emails, trying to get my money back for something I was told could be refunded! If this is the policy of scholastic book fair, is no refunds, then the representatives should be educated on the subject! I recommend sending cash with your child to the scholastic book fair!!