Didn’t receive my item! Apparently it was left with my neighbour (an old man and lady who have been taking my parcels in for years) they assured me they didn’t have it. I contacted schuh and they assured me the driver would go back my my neighbours to retrieve the item even though I knew they didn’t have it. Then they advised me that the courier said my neighbours had recieved it and I have the item. When checking again with my neighbours they said FedEx hasn’t been once never mind twice. So I am now £90 down and don’t have the trainers which were a gift! Schuh said there’s nothing else they can do when I asked them to open the case again with the couriers, Appalling customer service! Will not be using schuh ever again!