Placed an order for next day delivery. A week later it had not been dispatched. I contacted to ask why? I was told it was still in the warehouse, the warehouse was closed at the moment and they have no idea when it will be open so I asked them to cancel order and give me a refund. They refunded me and the next day order arrived at my house. Then they mailed me telling me to return the order to the post office or pay them for it by bank transfer. As I am in Ireland It would cost me money to transfer money through the bank to the UK so I asked for their PayPal. They didn't reply to this message. Then 3 months after their credit control team send me a email saying I requested a refund and by their records my order was delivered and action I need to take action to pay for it or return it in 14 days. I paid for it, sent them the transaction ID. Asked for receipt of payment and again got no reply!!! Total mess up of my order and Would never order again from here.