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Chris
At Bathgate Station Sunday service there are staff on duty but they will not help at all. Staff went into the staff room but avoided helping waiting customers and pretended they weren't there when one fed up customer knocked on the door. One customer was desperate for the toilet and couldn't get the key. Another was waiting to buy a ticket at the OPEN counter position. Absolute disgrace.
10 months ago
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ScotRail has a 1.6 average rating from 31 reviews

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