Customer Services non existent - 8 calls/8 individuals/no idea how to deal with customers - one was totally arrogant. Does Lynda Clayton actually exist - if indeed she does she should go before their CEO decides she NEEDS TO GO. Just pass the buck to D&G to deal with anything that causes them to work for a living. No fault with D&G as your contract is with Scottish Power, your Direct Debits are taken by Scottish Power therefore surely it is not D&G responsibility to spend hours dealing with complaints regarding contracts and Direct Debit problems. Stay well clear of Scottish Power, especially if seen under a tent at a Supermarket. Does Scottish Power CEO know of these complaints he should if he has his wits about him - unless he is as impotent as Customer Services staff.