Scottish power is the worst company ever! I gave the one star only because zero star is not an option. They are incompetent and not efficient. Three times they were supposed to come and sort my meter within almost a year that I had been complaining about my meter and engineer didn’t show up. I have to keep calling to report the issue of my meter deducting money from my top ups. I was told the credit and debit team will have a look at it and call me back on a day, nobody called. I called back and was told by the customer service representative I spoke to that the other person had given me incorrect information and this new person guaranteed that I will receive a call in a couple of days still nobody called and the meter keeps deducting money from my top ups. When I called back I was told by this new person I spoke to that I have to wait another 5 working days for the call as her previous colleagues had not completed the investigation properly. This is the worst energy company ever. Nobody should ever have to be pushed about so much the way they have been pushing me around for almost a year!