If I could review 0 I would!! I joined Scottish Power in August after stupidly falling for the chat from the customer service advisor who caught me outside the supermarket. I have submitted meter readings 5 times on the app, I have tried by phone but nobody ever answers! Today I received a bill for £278 I managed to have a conservation on the web chat where i again gave readings and now they are saying I am in debt of £537 even though I have payed what they have billed me every month. I am 5 months pregnant with my second child, I have a 2 yea old and my partner has just been made redundant due to the pandemic. I have offered to pay £15 per month off the debt and they are trying to demand I pay £35.