No repair for a broken Smart meter we have only been with them for a year when the smart meter broke down. It didn’t provide any electricity readings of any sort. I had to get the Ombudsman involved after I had tried in vain to get Scottish Power to repair it. After which, Scottish Power rang to resolve the problem and replace the meter. I told them I would think about it. A few days later they sent me a message saying I’d accepted their proposal. I simply hadn’t. They then told me to accept their proposal on the Ombudsman portal so they could go ahead with the installation. I’m concerned as they will estimate our usage base on our previous use. So, where are they getting our previous use from? The meter didn’t work and this year has been so very different to the previous one.