I applied for a new tariff after being on a standard one. After nearly 2 months of trying to sort this with customer services, Scottish Power said that there was no record of this, although they charged for the boiler insurance which was included with the tariff applied for. The options that they now offer me are a lot more expensive . The customer service is terrible, and I have to wait nearly a week to speak to a complaints department. Am now moving to another company - I wish that I had checked the reviews
3 years ago
Scottish Power has a
1.1
average rating
from
1,102
reviews
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