I moved from the premise involved 2 and a half years ago. Rang them gave them my final reading and paid the final Bill two weeks later. 2 years later I get a letter from Scottish Power saying I owed them money. Rang them and told them I had made my final payment which I was told closed the account. I refused to pay. Got another letter, a final demand. I rang them again told them the same story and that I had statements to prove this. I sent them copies. Another few months then I am contacted by a debt collector. I told them the same story and that I had sent copies of statements and had not heard anything back. They went back to Scottish Power with this information. Still no joy. It is like talking to a brick wall. They won’t back down. I have now paid them even though I know I owe them nothing. It is making me ill, they are a bunch of crooks. Just don’t go there, you will be done if you leave or change supplier. The most dodgy outfit around. Even one star is too much.