Dishonest, incompetent, unethical Requested that my account be closed in November 2018. Despite many calls and emails ignored by Scottish Power for 4 months. With the aid of the Ombudsman eventually obtained a closure and a refund at 17 months (2020)! Scottish Power stated that the problem was due to an incorrectly entered meter reading. Now at 26 months on (2021) I have received a bill from Scottish Power, the first time any bill has been issued! This bill is in breach of the agreement with the Omudsman and Scottish Powers licensing conditions. I now need to wait 8 weeks to re-engage the Ombudsman as Scottish Power refuse to issue a deadlock letter. Scottish Power have ignored a new complaint I have raised; on calling it had been 'closed'. On two occasions I have been informed that my account is 'on hold' until resolved. Unfortunately Scottish Power debt collection services do not speak to their customer services. I am now being aggressively pursued for the balance. No doubt a default has been placed on my credit file. I have reported the matter to Ofgem and may be forced to contact my MP. Through either negligence, incompetence, or with a deliberate aim of obtaining monies through deception Scottish Power seem happy to ignore their licensing conditions. And no I do not recommend Scottish Power! UPDATE: In response to above advised to call a number which on trying is permanently closed. Scottish Power continue to make DAILY phone demands for payment. WHAT SORT OF COMPANY THINKS IT IS PROPER TO MAKE DAILY CALLS DEMANDING PAYMENT. Disgraceful disgusting company.