I have called ScottishPower a number of times queuing my bill since the forced migrated from ye.co.uk. I have provided reading to the best of my ability. I have spoken to a customer services representative who agreed there is an anomaly and arranged for meter readings to be taken by a ScottishPower representative I was assured once the reading was taken, which they have, I would receive a revised bill in the post. That was over a month ago. Since then, I have spoken to at least 2 other customer services representative. In each case, they could not understand why there was no record on my account of the anomaly but did politely promised to address the matter urgently. But they did NOT! My ask is clear, a full and clear breakdown of the bill with an explanation how it gone from circa £146 to well over £1k. I suspect this is a technology issue where ScottishPower have mismanaged the data migration from ye.co.uk, along with shamefully poor CRM/Support systems, processes and processes. This is a troubling and extremely distressing situation. I am still trying to get someone from Scottish power to act. Nothing but payment demands from ScottishPower! It also does not help to call ScottishPower, I need to carving out at least an hour to deal with call wait times, the call centre 0800 074 1985 does not work. And if I get an agent, they drop off calls.