The Scottish Power smart meters triggers the RCD to switch off, leaving us without electricity in the following scenarios:
- every morning between 4-4:30 AM (as seen in this video; the beeping sound is from my UPS that alarm)
- every time we top-up (WATCH https://www.youtube.com/watch?v=8MBOD...)
- randomly, sometimes multiple times per day in very short periods of time
For some reason, Scottish Power refuses to acknowledge this fact and to replace our smart meters back.
There is nothing wrong with our home network or the appliances, as this happens even if we turn off all the consumers. Besides, we have never had any issue with the old analogue meters.
We've reported this to SP and begged them to take their smart meters back. Almost three months have passed now - they still didn't do anything yet. They simply do not care about about their customers, the appliances that get damaged due to this power cuts and most important the stress and health issues that this and the lack of sleep is causing us and our kids.
3 years ago
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