Thieving, lying scumbags who will happily falsify customer data and bills to defraud that customer of money. Paid a bill in full? Don't fret, they will send debt collectors onto you because they lost the money then fake records to show it was paid after the debt collectors were brought in and charge you nearly £30 for paying the bill in the first place - after all who needs a good credit rating when applying for a mortgage? Pure and simple evil treatment, they couldn't care less. If you need stress in your life, you need harassment, you need to be the victim of abuse, not to mention that bad credit score, then by all means sign up to Scottish Power - they love to help you out on that score! See you in court Scottish Power, I paid the bill in May how dare you record it as August just to justify keeping MY money, that's fraud aka theft!