Never in my life have I experienced stress with a company! Worst and I mean WORST Company ever! Company service is an absolute shambles, fall promises every time. 4 Times I have been promised an engineer to come out and 4 times, no one has showed up! Not even had the deceny to call, that's now 4 days wages I lose because of this company's communication skills. Never ever will I recommend this company, it has been 5 years worth of stress and still no where further forward. I live in a very small 2 bedroom flat and are charging £402 per month!! Please PLEASE DO NOT go with scottish power.