Trustpilot Thanks! Your review counts. You reviewed ScottishPower Add photo David 5 reviews GB Rated 1 out of 5 stars Do NOT use Scottish Power At first we thought our boiler was playing so, as anyone would we called a gas engineer to check who, found that our meter wasn't flowing despite of us being in credit. We rang Scottish Power, the first few calls the call center put the phone down on us. Once we had finally got through to a call handler they blamed US for being in debt and became VERY patronising. We were told to top up, so we put on another £20 as advised. When we rang back we were again told it's our fault(??). After 2 days of ringing Scottish Power a call handler finally came to their senses and found out THEIR systems were not picking up our smart reader an we were assured that we'd have a gas supply by the end of the night....nothing. Day 3 we rang again, it took another day of false promises that our meter would be replaced in the evening. Day 4, a meter engineer finally came out to replace our meter. I am appauld at the handling of such a simple situation. I am currently in the process to claim compensation but how long will that take?