I have now left them for ovo because even for times like these they had become particularly expensive; using the lack of fixed tariff deals and ineffectiveness of Uswitch at this time to rinse their customers. Having left them 6wks ago they still owe me £107. If you try to call them they funnel you to their online chat and automatically end the call and if use the chat in a situation akin to my own they push you towards phoning them. I have no path to retrieve the money owed me. I have been assured a cheque is coming but have absolutely no trust in the customer service agent who spent most of our online chat trying to fob me off. I have also been told to expect the money in the past and been disappointed. I am lucky I have switched and that I am not truly vulnerable as many of their users are.
1 year ago
Scottish Power has a
1.1
average rating
from
1,098
reviews
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