After getting smart meters fitted in March 2022 I also got solar panels. The gas smart meter wasn't connecting to Scottish Power and the incompetence and willing of the company to try and understand issues is unimaginable. Complaints are ignored and the communication skills of operatives zero. I complied with their SEG conditions yet they do not pay me anything for electricity fed back to the grid. They ignore my emails and complaints and do not correspond. I would gladly pay more for electricity and gas to another company who would appreciate and work with customers. Honestly keep away from this company once I get if I ever do get this sorted out ill be moving my business. Never before as a retired vulnerable customer have I ever been treated so bad