Not worth one star. Following a telephone conversation with customer service, well actually there is no customer SERVICE! I was left stressed and crying due to their lack of understanding and empathy during this 'cost of living crisis.' They harass and threaten, are judgemental about their customers personal circumstances when told the amount they demand cannot be paid! Scottish power should ensure all staff have the correct training in order to speak/deal with their customers appropriately. Many people are dealing with serious mental health issues or other illnesses and they could be pushing some customers 'over the edge'. Shame on you!!!