Recently moved house to find this shower were supplying the property. We decided for ease to continue with Scottish Power, we gave them the initial meter reading on the day we moved in, only to receive a bill for circa £150 after approx 2 weeks. We looked deeper into the bill to find that they are charging us from the last reading they received from the previous occupier. That most definitely is not how it works. We have spoken to them on countless occasions and yet nothing has been done. They are lucky to get 1 star review. If you're unsure about Scottish Power, stay away. We wish we had switched even if it meant paying a bit more. At the very first opportunity we will be leaving this useless outfit.