I’m a former Scottish Power customer who’s been dragged into a mess that isn’t my fault, and now I’m being chased for debts that don’t belong to me. For nearly two years, Scottish Power has been trying to make me pay a debt that’s not mine. Almost two years ago, I closed my account with them and got an email confirming that the account was closed, and that the credit on the account would be refunded to me, which it was.
Then, more than six months later, Scottish Power suddenly claimed that I owed over £1,500. I tried to explain that the debt wasn’t mine and that I hadn’t lived at the address since closing the account, but they ignored me and kept pushing for payment.
Since then, a few debt collection agencies have contacted me, but after I showed them the emails from Scottish Power, they dropped the case, acknowledging that I was in the right. However, Scottish Power keeps ignoring my emails, sending me automated messages saying my debt has been sold to a company called Jefferson. This isn’t even true because after speaking to Jefferson and sending them the same emails, they also confirmed they wouldn’t be chasing the debt anymore.
Scottish Power, though, won’t let it go and is making my life a nightmare because they can’t admit their mistake. Now I can’t even apply for a mortgage because I have a default against my name for a debt that’s not mine.
Is there any chance this will get resolved, or do I need to get a lawyer involved?
2 months ago
Scottish Power has a
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