In 2023 I went on holiday for a couple of weeks and Scottishpower decided they will still charge me my usual average use despite telling them it’s IMPOSSIBLE for my bill to be what it is when the property was empty for part of the bill period. Apparently there was usage which is aboslute lies as no one was given keys to our property and the property was empty! They have done it again ! We are in 2024 and Iv just received my bill which is again averaged amount of what I would usually use had I been here for the billing period , only I wasn’t here I was away for two weeks of the billing period! Aboslute no point speaking to an ‘advisor’ they do not help and are difficult to communicate with as they are outsourced. This company has been draining me for money that isn’t owed to them and I’m counting the days when I finally don’t have to use them, as unfortunately at the moment they are the chosen providers for our new build. Must be nice billing people for things they haven’t used !