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Anonymous
Staff are rude, arrogant, do not listen and fail to act upon promises made. Customer Service is clearly NOT a priority for this Service Provider. But the bigger issue is the Management which is clearly also reflected in the high staff turnover. Also what sort of a professional organisation works on guestimates given they have meter readings and facts. Avoid Scottish Power like the plague. Everything mentioned above can be supported by emails and letters we have received / sent.
7 years ago
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Scottish Power has a 1.1 average rating from 1,102 reviews

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Alice, Customer Support

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