AVOID*******. If there was a minus on stars would give!!!! Never came out to service boiler in 13 months when broke down refused to fix stipulating not covered as sludge in system as needed power flush and not covered advised pipework needed replacing and most likely new boiler. When complained delightfully told not part of ombudsman scheme and sludge policy quoted advising take us to court if your not happy! Independant engineer fixed in two hours replacing three parts also showing clear water in system and no sludge!!!! Its how they weedle out the contract- BE WARNED!!!!!!