I feel ashamed to give this company 1 star as this is giving them too much credit. DO NOT throw your money away. If you feel the urge to get rid of your hard earned cash, give it to a charity as it will be put to better use. Just been on hold for 30 minutes to only be told that the booking for the annual inspection of our boiler was cancelled for the third time. Scottish Power didn't have the courtesy to call and let us know nobody was going to come today. I will be cancelling my service and demanding a full refund of money paid to date. Let's see whether Scottish Power will do the right thing. I bet Scottish Power are so complacent, they will not even bother responding to this post.