WOULDNT EVEN GIVE THEM A 1 STAR!! first can I state me and my boyfriend NEVER once agreed to changed to Scottish power there was no contract, we signed nothing. An annoying little man on a stall in the town centre interrupted my boyfriend while on his break at work banging on about Scottish power with him being in a similar field he stupidly gave him the time of day rather than walking away and ignoring him being polite, the man went on to say he would give him a leaflet with information, again THERE WAS NO TALK OR AGREEMENT TO CHANGE TO SCOTTISH POWER he simply took the leaflet gave him the address and name and left we then recived a key and card which got put in the bin as we never wanted to switch my boyfriend was just being polite and letting the man explain the benefits of changing. So this was June 2017. We left the property in the November of that year. Then jan 2018 we got a letter saying we owe them 150 pound to which we responded how and why we have never agreed to be with yous our gas and electric was on a key and card and we binned there’s and didn’t stop using the original British Gas one. So we left it now we have a bailiff saying they are taking over the case and we now owe 250 because we didn’t tell them when we were leaving the property... WE WERE NEVER WITH SCOTTISH POWER THERE WAS NO AGREEMENT OR CONTRACT NOR WAS THERE ANY VERBAL AGREEMENT they claim they took over our card and key and apparently brisitsh gas knew about this regardless if they did we did not agree to this at all not once MY ADVICE AVOID THEM LIKE THE PLAUGE. Scottish power you are a thieving corrupt company and your not getting a penny out of me :)