I am literally at the end of my tether with this inept company, their complaints department and their customer services. They keep taking incorrect payments from my bank account and taking it twice leaving me overdrawn in my bank, we have a 40 minute drive to be able to access a bank to put cash in to clear my funds. I have a terminally ill parent and I don’t have the time or emotional energy for the constant battle to try and pay my bill, let alone the 40 minutes your on the phone to them each time. I’m disgusted at their service, they can tell how distressed I’m getting and they’re doing nothing to help me