What went wrong you ask?! First time with Scottish Power felt their Homecare prices were good but when it came to getting an engineer out, impossible task! They cancelled me twice saying both times engineer had phoned in sick. As I work appointment's were difficult to fit round my day's off. My contract was coming to an end thank goodness and on cancelling with them asked why and then quickly terminated my contract, they couldn't give a damn. This is after seeing Scottish Power on National T.V. For neglecting a family over Christmas who had no heating or hot water I rest my case. Stay clear!