This is quite literally the most stupid and incompetent energy supplier that has ever existed. I have been trying to get the dates of when I moved into my house and therefore my energy bill sorted for about 3+ months now. All they have to do is change the dates so I can pay my bill. I have called approximately 10 times, emailed at least 7 times sending attached images of my meter and my tenancy contract with my dates that I started my tenancy clearly in the document but I keep being fobbed off and even told that my tenancy agreement wasn't clear. HOW MUCH CLEARER DO I HAVE TO BE!!! I have spoken to so many people now and I think I deserve to have my bill rescinded at this point because of this companies clear incompetency to do something as simple as change the date of my bill. DO NOT USE THIS ENERGY COMPANY. Eon is miles better (and cheaper).