Been with ScottishPower since 11/1/19 and I have 2 children under 3 and this is the 4th time we’ve been left with no gas as thay keep saying gas is a luxury so people that have gas cookers is a luxury to eat food thay haven’t set up out of hours details on the account even though I made them aware the week I moved in about it thay also put you on the most expensive tarrif to there been a debt on the meter off +£61 on the gas meter they say it’s there policy I have to clear the debt on the meter then there reimburse me by sending a gas card preloaded with gas credit which is a joke I’m on universal credits I have mental health problems and just can’t affort to pay them someone else’s debt off for them to not reimburse me with the cash it’s the worst company I’ve ever been with even there engineers advise there customers to move companies my kids are freezing as I don’t have electric heaters and thay know this as ScottishPower aswell but all thay care about is ripping people off for every £5 I put on the meter I only get £1.50 gas it’s a absolute joke I recommend any company over this one there useless this company are making my mental health worse my kids a suffering because all thay care about is money and ripping people off with there retarded tariffs I’m taking legal action against them because it’s against the law in the uk to cut children off from heat and cooked meals because thay think it’s a luxury for them to eat and be warm I hope there company goes bust I really do