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Grace
Tried to give meter readings for a change of tenancy for which I am the landlord. The lady was so rude, talked over me, had no customer service skills whatsoever. She wanted information about the new tenants such as their DOB and mobile numbers, which in view of the recent data protection laws I wasn't willing to give her without their permission. When my partner stepped in and said "I never thought it would be so bloody difficult to give a meter reading" she hung up because he has used the word bloody. Would not recommend this supplier if they were the only supplier left on earth, would rather cook and heat on a wood burning stove.
5 years ago
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Scottish Power has a 1.1 average rating from 1,102 reviews

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