Rang scottish power today as somebody has fraudulently tried switching my energy to them, but yet even though it was done by somebody I do not know and in THEIR name with THEIR details, I can not cancel it because I have given the wrong details to the ones that were given by this fraudster. I now and my two newborn babies have been left without energy at all for a whole day. When I did ring, and was refused ANY help, the woman on the phone was so rude and disrespectful shouting at me and telling me im a joke. Definitely leaving this on here for help to other vulnerable customers. Absolutely disgusting my phone experience today! Really really made me so angry.!!