They can't sort it final bill from over a month, direct debit increase 100% with out no reason from78pounds to 135pounds, I finish with them and still waiting for my overpainmet Money, I past them final meter readings over month ago and they don't want to give my money back expelein is they have system error, they ask me for up to date meter reading even if I don't live on this house from over a month that's mean they want me to pay somebody else bola, all what I hear is apologize and they still work in on my final bill. Highly not recommended if you don't want to lost your money.customer servis is terrible they just push you from person to another person, they don't know nothing. The worst company ever.