Have been a customer with this excuse of a provider for 8 years and in the last 8 months have had horrendous treatment from them. Ongoing issues for 8 months which have not been sorted despite us calling, live-chatting etc a large amount of times. Each time get to speak to someone they reel of a different version of events and appear to make facts up (one example being that we joined them in Oct 2019 when it was actually 7 years prior!!!!).
We are now attempting to switch providers however they keep blocking our switch. We spoke to someone only last week saying it was all completed and we could switch, only to be told today that it was blocked again.
Disgusted and outraged by the service, lack of competence and treatment we have received. Strongly advise people to look elsewhere for providers as there are much more competent and helpful services out there. Surprised this company has not been investigated!
4 years ago
Scottish Power has a
1.1
average rating
from
1,102
reviews
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