Scottish Power are the worst company that I have ever dealt with. Customer service is non existant. The only way to get their attention is by raising an official complaint and take your matter to the energy ombudsman. What a horrible company, not a representation of the brilliant "Scottish" companies out there that actually care for their customers. Can someone shut these people down. Staff do not care and its clear with their interest and level of service. God help those that are totally vulnerable and no one looking after them! Shame on Scottish Power and their management teams.