The worst customer service I have ever experienced in my life, I made a complaint to them about an issue regarding my energy supply (That they caused) they never listened or took my complaint seriously. I had to get the Ombudsman involved in the end after almost two years of complaining, and when they investigated they found that Scottish Power didn't even make any notes on their system despite the fact I called them a number of times and spoke to a number of personal at Scottish Power. Seriously please, please save yourselfs the stress and money go with a far superior energy company anyone one of them even if they are more expensive, it's worth it!!