Scottish power are the worst compnay i have ever dealt with. I am a pay and go electric customer and have lived in my flat for over 3 months and they still havent refunded me the 'compensation' i was supposed to recieve. This was of £200 due to when i moved in they caused my a hrrendous amount of stress and money to keep my metre out of debt. Turns out the still hadnt registered me as the new tennant after numerous phone calls of setting up a new account and in the end it cost me over £200 within the space of 3 months. I got given a new key with a code to take to my local shop that apparently would reset my metre to £200. However, turns out the code they gave me had £0 which meant my electricity got cut off. When i phoned them back they said they have no record of the code( i eve read the code out to the guy on the phone( and it'll take 2-5 working days for them to get me a new code. So currently had to movve out of my flat and stay with a friend due to scottish power stupidity. Not happy!