I am utterly disgraced at the service i have recieved or shall i say not recieved . Left waiting for 2 weeks with no gas and we have a CHILD not to mention i am disabled aswell , they have constantly given me false times and promises that a engineer will be out to sort it and low and behold no one turned up and then same the next day and the next and the next! And so on , still 2 weeks in no one has showed up . We are desperate for it to be sorted as we have no hot water or no heating apparently we are priority ? I wouldnt like to know how long non priority clients are made to wait . The constant lies and false promises are enough for me to never ever use scottish power again it is shocking how a company can be run of lies and such poor communication. The reviews on here and trust pilot paint the exact picture of what you are about and its nothing to be proud of . We as a family are hearbroke and feel like we have been mistreated and left to just deal with no gas when we are paying customers how is this even possible? Stay well away from SCOTTISH POWER they are a absolute disgrace to say the least. I am switching providers immediatley . Good ridance and i hope other people switch to someone who actually communicates with there customers in a reasonable manner and does not lie .