I moved to a new house first time with my partner the 10th of June. We received a bill from 1st of May to 8th of June to MY NAME despite I wasn't living there in May. After 1 hour of calls, I am told to forget about it because I do not have to pay that. That is okay, anyone makes mistakes. Now, we received the June bills and... surprise: letter says we still must pay the May bill! So I wasted 1 hour for nothing and I still "have to pay" that bill. Then I have called again and the answer is I will have to call again in a few days to confirm they are cancelling the May bill and recalculating my bill. Dissapointing, time waster and non-professional. You will fing this review in other websites and social media. Bye!