Complete waste of time. Moved in to a property and found out, by an objection, that they were taking my gas and electric supply as my landlord as requested. I advised I didn’t want them and being though it was the last day to cancel had to get my landlord to do it. He tried and sent a copy of my tenancy agreement over to which instead of closing the account they took it upon themselves to fraudulently set me account up and not a new account. Oh no. To supersede the original account therefore making it impossible for them to cancel this account. 30 phone calls and hours and hours of my life wasted and lie after lie after lie they acted upon my compliant and offered me £25 compensation to be placed in my account. 6 days later no money in my account so I reopened the complaint to be told the person dealing moth my complaint LIED as they can’t put money in my account and need to send me a cheque. There’s so much more to this but it’s not worth the while going in to it and please. Don’t respond Scottish power with a bunch of lies telling me how you’d love to help me because you can’t and don’t. Every time you call me you tell me your sorry for the lies I was told the last time and feed me another bunch of lies to be confirmed the next time you call me Do not attempt to deal with this company at all if you know what’s good for you !!!!!